Terms of Service

Last revised on 22nd Jan 2024, effective as of 1st Feb 2024.

This Terms of Service (the “Terms”) constitute a legal agreement that sets out your rights and obligations, and those of Intellsys.ai, a product developed by Growth Jockey Private Limited, a company registered in GUWAHATI, AS 781005, India with registered corporate office 10th Floor, Tower A, Signature Towers, opposite Hotel Crowne Plaza, South City I, Sector 30, Gurugram, Haryana 122001 (“Intellsys.ai”, “Company”, “we”, “us” or “our”), in relation to the Intellsys.ai website (the “Site” or “Website”) and our web applications or other services (the “Services”) offered by Intellsys.ai through it.

Acceptance of Agreement By using our Website and/or Services, you are agreeing to comply with and be bound by all terms and conditions herein (the “Agreement”). Please review these Terms carefully. If you do not agree, you should not use the Website or Services. We reserve the right to update or revise these Terms without notice. Please check these Terms periodically for changes. Your continued use of our Website or Services following the posting of any changes constitutes acceptance of those changes. Our Terms will be kept up to date at [Insert Intellsys.ai Terms of Service URL].

Ownership of Intellectual Property Intellsys.ai alone shall own all right, title, and interest, including all related intellectual property rights, in and to our technology, the content, the service, and any suggestions, ideas, enhancement requests, feedback, recommendations, or other information provided by you or any other party relating to Intellsys.ai. The company name, the company logo, and the product names associated with Intellsys.ai are trademarks of the Company or third parties, and no right or licence is granted to use them. The copying, redistribution, use, or publication by you of any such matters or any part of the Intellsys.ai is strictly prohibited. You do not acquire ownership rights to any content, document, or other materials viewed through Intellsys.ai. The posting of information or materials on Intellsys.ai does not constitute a waiver of any right in such information and materials. Some of the content on the site is the copyrighted work of third parties.

Copyright Infringement Claims If you believe that content residing on or accessible through our Website or Services infringes a copyright which you own or for which you are a designated agent, please send a notice of infringement by email or regular mail to Intellsys.ai's designated Copyright Agent to receive notifications of claimed infringement by one of the following means:

EMAIL: [compliance@intellsys.ai]

Intellsys.ai c/o Growth Jockey Private Limited Attn: Copyright Agent 10th Floor, Tower A, Signature Towers, South City I, Sector 30, Gurugram, Haryana 122001

In your notice, please provide sufficient information to address the items specified below:

Identification of Infringed Work: Clearly identify the copyrighted work claimed to have been infringed. If your notification covers multiple copyrighted works, provide a representative list of such works. Location of Infringing Material: Identify the material that is claimed to be infringing or to be the subject of infringing activity. Provide information reasonably sufficient to permit us to locate the material. Include URLs and screenshots for each item, specifying the specific asset(s) or page(s) you claim to be infringing. Use "entire work" only if all assets/pages in a collection/document are infringing. Details of the Claim: Include details of your claim to the material, or your relationship to the material’s copyright holder. Contact Information: Provide your full name, address, and telephone number for us to clarify your claim. Email Address: Include a working email address where we can contact you to confirm your claim. Good Faith Belief Statement: If applicable, include the statement: “I have a good faith belief that use of the copyrighted materials described above as the allegedly infringing web pages is not authorised by the copyright owner, its agent, or the law.” Accuracy Statement: Include the statement: “I swear, under penalty of perjury, that the information in the notification is accurate and that I am the copyright owner or am authorised to act on behalf of the copyright owner to make this complaint.” Signature: Sign the document, either physically or electronically.

Our Privacy Policy, Security Policy, and Cookies Policy are incorporated into and governed by these Terms of Service. We reserve the right to modify these policies in our reasonable discretion from time to time.

Account Access In certain instances, it may be necessary for Intellsys.ai's employees to access your account and content to diagnose a problem. When you contact our support team, it is implied that you are allowing Intellsys.ai employees to access your account if necessary, to provide assistance. If you wish to receive assistance without granting permission to your account, please specify this in your communication with our support team, and we will honour those requests to the extent possible.

User Content Intellsys.ai does not claim ownership of any data, information, or material that you or other users submit (“User Content”). You bear sole responsibility for the accuracy, quality, integrity, legality, reliability, appropriateness, and intellectual property ownership or rights to use all User Content that you submit. Intellsys.ai shall not be responsible or liable for the deletion, correction, destruction, damage, loss, or failure to store any User Content. Upon request by the applicable Administrator, Intellsys.ai may remove, modify, edit, or otherwise alter any applicable User Content. The Administrator also has the authority to block, delete, or otherwise modify user access under its account and is solely responsible for adding and removing users under its account.

Intellsys.ai reserves the right to withhold, remove, and/or discard User Content without notice for any breach of the Agreement. Upon termination for breach of the Agreement, your right to access or use customer data immediately ceases, and Intellsys.ai shall have no obligation to maintain or forward any customer data.

Your Responsibilities All activities occurring under your user account are your responsibility, and you must comply with all applicable local, state, national, and foreign laws, treaties, and regulations in connection with your use of Intellsys.ai, including those related to data privacy, international communications, and the transmission of technical or personal data. Additionally, you are responsible for adhering to any internal policies, procedures, and regulations required by your employer and/or the applicable Administrator(s) of your account.

You shall (1) notify us immediately of any unauthorised use of any password or account or any other known or suspected breach of security; (2) report to us immediately and use reasonable efforts to stop any copying or distribution of content that you or other users know or suspect to violate this agreement or the intellectual property rights of third parties; and (3) not impersonate another user or provide false identity information to gain access to or use Intellsys.ai.

Permitted Uses and License Grant Intellsys.ai grants you a non-exclusive, non-transferable, worldwide right to use the Services, solely for your own internal business purposes, subject to the terms and conditions of this Agreement. All rights not expressly granted to you are reserved by Intellsys.ai and its licensors.

You shall not: (1) licence, sublicense, sell, resell, transfer, assign, distribute or otherwise commercially exploit or make available to any third party Intellsys.ai or the content in any way; (2) modify or make derivative works based upon Intellsys.ai or the content; (3) create Internet “links” to Intellsys.ai or “frame” or “mirror” any content on any other server or wireless or Internet-based device; or (4) reverse engineer or access Intellsys.ai in order to (a) build a competitive product or service, (b) build a product using similar ideas, features, functions, or graphics of Intellsys.ai, or (c) copy any ideas, features, functions, or graphics of Intellsys.ai.

You may use Intellsys.ai only for your internal business purposes and shall not: (1) send spam or otherwise duplicative or unsolicited messages in violation of applicable laws; (2) send or store infringing, obscene, threatening, libellous, or otherwise unlawful or tortuous material, including material harmful to children or in violation of third party privacy rights; (3) send or store material containing software viruses, worms, Trojan horses, or other harmful computer code, files, scripts, agents, or programs; (4) interfere with or disrupt the integrity or performance of the Service or the data contained therein; or (5) attempt to gain unauthorised access to the Service or its related systems or networks.

Payment, Refunds, Upgrading and Downgrading Terms A valid credit card/UPI/Debit Card or approved payment tool is required for paying accounts.

The Services are billed in advance on a monthly, quarterly, or yearly basis (chosen by the user) and are non-refundable. There will be no refunds or credits for partial months of service, upgrade/downgrade refunds, or refunds for months unused with an open account. To ensure fairness, no exceptions will be made.

All fees are exclusive of all taxes, levies, or duties imposed by taxing authorities, and you shall be responsible for the payment of all such taxes, levies, or duties, excluding only taxes that are legally excluded.

For any upgrade or downgrade in plan level, your credit card that you provided will automatically be charged the new rate on your next billing cycle.

Downgrading your Services may cause the loss of content, features, or capacity of your account. Intellsys.ai does not accept any liability for such loss.

Modifications to the Intellsys.ai App and Prices We reserve the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Intellsys.ai App (or any part thereof) with or without notice. However, we will make our very best efforts to notify customers of any upcoming system maintenance and/or service disruptions.

Prices of all Intellsys.ai plans, discounts, and grandfathered feature access are subject to change. If Intellsys.ai does for any reason have to remove or modify the plan you are on or require an upgrade to a current plan, we will provide you with at least thirty (30) days' notice via email.

We will not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Intellsys.ai App.

Cancellation and Termination You are solely responsible for properly cancelling your account through the Website. An email or phone request to cancel your account is not considered cancellation. You can cancel your account at any time by clicking on the Account link on the Settings page. The Account screen provides a simple cancellation link.

All of your User Content will be immediately deleted from your account and the Services upon cancellation. This information cannot be recovered once your account is cancelled.

If you cancel the Services before the end of your current paid-up cycle (month or year), your cancellation will take effect immediately, and you will not be charged again.

Intellsys.ai, in its sole discretion, has the right to suspend or terminate your account and refuse any and all current or future use of the Services, for any reason at any time. Such termination of the Services will result in the deactivation or deletion of your account or your access to your account, and the forfeiture and relinquishment of all User Content in your account. Intellsys.ai reserves the right to refuse service to anyone for any reason at any time.

Third Party Content Third party content may appear on the Website or may be accessible via links. Any such activity, and any terms, conditions, warranties, or representations associated with such activity, is solely between you and the applicable third-party. Intellsys.ai and its licensors shall have no liability, obligation, or responsibility for any such correspondence, purchase, or promotion between you and any such third-party. We do not endorse any sites on the Internet that are linked through Intellsys.ai, and in no event shall Intellsys.ai or its licensors be responsible for any content, products, or other materials on or available from such sites. We provide Intellsys.ai to you pursuant to the terms and conditions of this Agreement. You recognize, however, that certain third-party providers of ancillary software, hardware, or services may require your agreement to additional or different licence or other terms prior to your use of or access to such software, hardware, or services.

Indemnification You agree to indemnify and hold Intellsys.ai, Growth Jockey Private Limited, its licensors, and each such party’s parent organizations, subsidiaries, affiliates, officers, directors, employees, attorneys, and agents harmless from and against any and all claims, costs, damages, losses, liabilities, and expenses (including attorneys’ fees and costs) arising out of or in connection with: (1) a claim alleging that use of the customer data infringes the rights of, or has caused harm to, a third party; (2) a claim, which if true, would constitute a violation by you of your representations and warranties; or (3) a claim arising from the breach by you or other users of this Agreement, provided in any such case that Intellsys.ai (a) gives written notice of the claim promptly to you; (b) gives you sole control of the defence and settlement of the claim (provided that you may not settle or defend any claim unless you unconditionally release Intellsys.ai of all liability and such settlement does not affect the company’s business or service); (c) provides to you all available information and assistance; and (d) has not compromised or settled such claim.

Representations and Warranties Each party represents and warrants that it has the legal power and authority to enter into this Agreement. Intellsys.ai represents and warrants that it will provide the Services in a manner consistent with general industry standards reasonably applicable to the provision thereof under normal use and circumstances.

You represent and warrant that you have not falsely identified yourself nor provided any false information to gain access to the Services and that your billing information is correct.

Disclaimer Intellsys.ai and its licensors make no representation, warranty, or guarantee as to the reliability, timeliness, quality, suitability, truth, availability, accuracy, or completeness of the service or any content. Intellsys.ai and its licensors do not represent or warrant that: (1) the use of the Services will be secure, timely, uninterrupted, or error-free, or operate in combination with any other hardware, software, system, or data; (2) the Services will meet your requirements or expectations; (3) any stored data will be accurate or reliable; (4) the quality of any products, services, information, or other material purchased or obtained by you through the Services will meet your requirements or expectations; (5) errors or defects will be corrected; or (6) the Services or the server(s) that make the Services available are free of viruses or other harmful components. The Services and all content is provided to you strictly on an “AS IS” basis. All conditions, representations, and warranties, whether express, implied, statutory, or otherwise, including, without limitation, any implied warranty of merchantability, fitness for a particular purpose, or non-infringement of third-party rights, are hereby disclaimed to the maximum extent permitted by applicable law by Intellsys.ai and its licensors.

Internet Delays The Services may be subject to limitations, delays, and other problems inherent in the use of the internet and electronic communications. Intellsys.ai is not responsible for any delays, delivery failures, or other damage resulting from such problems.

Limitation of Liability Intellsys.ai shall not be liable for any loss, injury, claim, liability, or damage of any kind resulting in any way from (a) any errors or omissions from Intellsys.ai, (b) the unavailability or interruption of Intellsys.ai or any features thereof, (c) your use of Intellsys.ai, (d) the content contained on Intellsys.ai, or (e) any delay or failure in performance beyond our control.

Changes in Terms and Conditions Intellsys.ai reserves the right to modify the terms and conditions of this Agreement or its policies relating to Intellsys.ai at any time, effective upon posting of an updated version of this Agreement on the Website. You are responsible for regularly reviewing this Agreement. Continued use of Intellsys.ai after any such changes shall constitute your consent to such changes. Our Terms will be kept up to date at [Insert Intellsys.ai Terms of Service URL].

Assignment This Agreement may not be assigned by you without the prior written approval of Intellsys.ai but may be assigned without your consent by Intellsys.ai to (a) a parent or subsidiary, (b) an acquirer of assets, or (c) a successor by merger. Any purported assignment in violation of this section shall be void.

General These Terms of Service are governed by the laws of [Insert Jurisdiction, e.g., India], where Intellsys.ai is operated from. No text or information set forth on any other purchase order, pre-printed form, or document shall add to or vary the terms and conditions of this Agreement. If any provision of this Agreement is held by a court of competent jurisdiction to be invalid or unenforceable, then such provision(s) shall be construed, as nearly as possible, to reflect the intentions of the invalid or unenforceable provision(s), with all other provisions remaining in full force and effect.

No joint venture, partnership, employment, or agency relationship exists between you and Intellsys.ai as a result of this Agreement or use of Intellsys.ai.

The failure of Intellsys.ai to enforce any right or provision in this Agreement shall not constitute a waiver of such right or provision unless acknowledged and agreed to by Intellsys.ai in writing.

This Agreement, together with any applicable invoices, comprises the entire agreement between you and Intellsys.ai and supersedes all prior or contemporaneous negotiations, discussions, or agreements, whether written or oral, between the parties regarding the subject matter contained herein.

Questions About This Terms of Service If you have any questions or comments about these Terms, please contact us in any of the following ways:

By email: [compliance@intellsys.ai] By postal mail or courier: Intellsys.ai c/o Growth Jockey Private Limited 10th Floor, Tower A, Signature Towers, South City I, Sector 30, Gurugram, Haryana 122001

Notifications Regarding This Terms of Service If we need to notify our users about these Terms, we may do so using contact information associated with your account or otherwise provided to us.